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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

General FAQs

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  • Call the Public Works Department at 781-438-0760 Monday through Friday, 7 a.m. to 3:30 p.m. It will be put on a list and replaced as soon as possible.

    General FAQs
  • If there is a power outage in town, please call Eversource Energy at 800-286-2000.

    General FAQs
  • Your trash is picked up at curbside once each week by the contractor, Casella Waste; the collection day depends on where you live. If you don’t know which day, call Public Works at 781-438-0760. All trash must be placed at curbside by 7 a.m. on the pickup day, as the trucks will not return for any trash that was not already out.

    Please be careful if you put trash out the night before, since animals may tear open bags or get into trash barrels during the night.

    General FAQs
  • Call the Public Works Department at 781-438-0760 to have your name and address put on the tree list. The tree warden will look at the tree to prioritize its condition in relation to other tree requests.

    General FAQs
  • Water, sewer and trash is billed on a quarterly basis:

    • February due March
    • May due June
    • August due September
    • November due December

    Payments can be made in person at the Treasurer's Office, online, by mail or by utilizing our drop-off box at the side entrance of Town Hall.

    General FAQs
  1. Stoneham Massachusetts Homepage

Contact Us

  1. Town of Stoneham

  2. 35 Central Street, Stoneham, MA 02180

  3. Phone: 781-279-2600

Town Hall Hours

  1. Monday, Wednesday and Thursday: 8 am to 4 pm

  2. Tuesday: 8 am to 7 pm

  3. Friday: 8 am to 12 pm

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