Report a Problem - SeeClickFix

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Overview

Is there a street light out in your neighborhood? Abandoned vehicle? Graffiti that needs removal? A pothole that needs paving? Now you can help report non-emergency problems to the Town of Stoneham from your smartphone or computer, thanks to our new partnership with SeeClickFix.

Our staff responds to SeeClickFix requests during regular business hours. If this report comes in on a holiday, weekend or after-hours, it will be read on the next business day. PLEASE NOTE: SeeClickFix is not to be used for emergencies. For urgent matters that require immediate attention or a police response, call 9-1-1.

Desktop

The widget above allows you to make service requests, and well as track previously reported problems, from your computer. To report an issue:

  1. Make sure the Report tab is selected .
  2. Drag the map marker to the location of your issue, or type in the address directly.
  3. Click Next.
  4. Choose a service request Category from the drop-down menu that matches your issue.
  5. Enter a Title (required), additional Description (optional), and attach an Image (optional).
  6. Click Submit.

Mobile

SeeClickFix is available for download as on app on the following platforms:

iPhone App Store Android Market Windows Phone BlackBerry Download

Support

For technical support with the SeeClickFix platform, please email contact@seeclickfix.com.

Once you have sent a report, you will receive email communication from the Town acknowledging your service request. You can continue to check on the status of the issue online. Once the work is complete or the issue has been resolved, you will be notified by email as well.