Winter Storm Verizon Telecommunications Information

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Another winter storm has been forecast for Wednesday into Thursday.  The following information and Verizon contact numbers will help residents and your municipality deal with telecommunications related issues due to the inclement weather.


To Report Service Related Issues 

Customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online at  to report any service-related issue, receive alert and find helpful service-related FAQs.   


Small business customers can visit  Medium business and enterprise customers should contact their regular customer service centers or account teams, as needed.  Enterprise customers can also access the Enterprise Center at


Verizon's toll free number, website and storm tips may be posted to your Municipal website and public access channels.